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Ephraim's Shop Official Store Power Tools and Welding Equipment with Free Nationwide Shipping

Regular Buyers TESTIMONIALS

Discover why they love Ephraims Shop

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Frequently Asked Questions

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Question 1: FREE Delivery

🚚 SHIPPING POLICY

🆓 Free Shipping!!!

📦 Processing Time: Orders are processed within 1–2 business days after confirmation.

🚚 Delivery Time: Metro Manila: 1-3 business days Provincial areas: 3–7 business days

🔄 Order Tracking: Once your order is shipped, we will provide a tracking number via Messenger.

⚠️ Delays: Delivery may take longer during holidays or due to courier restrictions in remote areas.

Question 2: Payment Method?

We accept Gcash and Cash on Delivery (COD).

Question 3: Return Policy?

Return Policy

We accept returns within 7 days of receiving your order if:

The item has a factory defect,The item was damaged upon delivery, orA wrong item was sent.

✅ Items must be in original condition, with complete packaging and accessories.

🎥 Important: Please provide video proof (unboxing and testing) before the return can be approved.

If the item is defective or incorrect, we will cover the return shipping cost and provide a replacement or refund.If the wrong item was ordered by the customer, the buyer will cover the return shipping cost.

Non-returnable items:

Consumables (such as welding rods or wires) that have been used, or items damaged due to misuse.

For return requests, kindly contact us via Messenger.

Question 4: Tracking Number

Kindly note that once your order is placed, it may take 1–2 business days for your tracking number to be issued, as we are still processing your order on our end. We will notify you via email or SMS once your tracking number becomes available.

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