Return Policy
We accept returns within 7 days of receiving your order if:
- The item has a factory defect,
- The item was damaged upon delivery, or
- A wrong item was sent.
✅ Items must be in original condition, with complete packaging and accessories.
🎥 Important: Please provide video proof (unboxing and testing) before the return can be approved.
- If the item is defective or incorrect, we will cover the return shipping cost and provide a replacement or refund.
- If the wrong item was ordered by the customer, the buyer will cover the return shipping cost.
- Non-returnable items: Consumables (such as welding rods or wires) that have been used, or items damaged due to misuse.
For return requests, kindly contact us via Messenger.